Returns & Exchanges

At Hydrosick, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return window for products in their original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Log into your account or use our guest portal to select the items you wish to return and provide a reason for the request.

• 2.
  Print Your Label

  Once approved, we will email you a prepaid shipping label and a return authorization form to include inside your package.

• 3.
  Package and Ship

  Securely pack the items in their original packaging and drop the parcel off at any authorized carrier location.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.